The Auto Body Repair Repair Process:

Make it Simple; Handle the Details

If you were involved in an accident, one of our collision centers’ customer care specialists will promptly assist you in starting the auto body repair process. Since each insurance company handles their claims in unique ways, our Customer Care Managers will help you through the most efficient method of processing your specific claim with your specific carrier.

Our Customer Care Managers will:

1. Arrange for immediate towing, where necessary.

2. Reserve rental car transportation, where necessary.

3. Obtain rental car direct billing approval from your insurance carrier, or,

4. Make other transportation arrangements you may need.

5. Communicate with the responsible insurance carrier(s) to expedite and facilitate the process.

6. Act as liaisons during the entire process between you and the other parties involved.

7. Keep you informed of the progress of the auto body repairs to your vehicle.

8. Get you back on the road as quickly as possible.
 


 

Approved / Certified For:

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