What to Expect from Collision Collision Centers

Start to Finish Support and Customer Service!

If you entrust Schiro’s Collision Repair with your vehicle body repair needs, you can expect excellence in repair quality and an extraordinary customer care experience with our pledge…You Will Be Satisfied!

1. If you have been involved in an accident, Schiro’s can help you navigate the process of collision repair.

2. Schiro’s will act as liaison between you and the insurance company to determine benefits and responsibility.

3. Schiro’s will pre-wash your car at check-in to enable a clear view of all accident related damage.

4. Schiro’s will bag your car to protect the interior during the auto body repair process.

5. Schiro’s will explain your unique insurance coverage and auto body repair process.

6. Schiro’s will repair your vehicle to the highest quality standards in the industry.

7. Schiro’s respects your time schedule; if the car is drivable, we may pre-order the parts and request that you bring the car to the shop after the parts have arrived. This minimizes down time and rental car cost.

8. Schiro’s will give your car a wash, vacuum, and light detail at the completion of the repair.

9. Schiro’s will offer complimentary value-added services such as removal of light surface scuffs and scratches, and removal of light surface blemishes.

10. As part of our internal CSI (Customer Service Index) grading system, Schiro’s will give you a telephone call within a week of delivery to ask if you are happy with the repairs or if you have any lingering concerns. If there is a concern, you will receive a follow-up phone call from either the Customer Care Manager or the Owner.

Our pledge is that you will be satisfied!

 


 

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